In order to ensure the safety of our customers and team members we are currently limiting personal set up sessions in stores. We’re focused on limiting occupancy in every store, so you may experience short wait times before being allowed to enter. Q: Will I be able to browse? Try the products? Go into the store?Ī: You can shop, browse, and try out products at Apple Store locations that have fully reopened. You can find more information about your nearest Apple Store at /retail. Q: Will I have to provide proof of COVID-19 vaccination to visit an Apple Store?Ī: Depending on local mandates and conditions, proof of COVID-19 vaccination may be required for entry. Replacement masks will be provided as needed. N95 masks with valves, and masks that do not cover your nose and extend below your chin- such as bandanas, are not permitted at Apple Stores. Masks will be provided to customers who don’t bring their own. Apple follows local mandates and the CDC’s strong recommendation for masking indoors. Q: Will I have to wear a mask when I visit an Apple Store?Ī: Face masks may be required for customers, depending on local mandates and conditions. You can get all the same great products and services from our online store with free no-contact delivery, and one-on-one shopping help from a Specialist via Chat, or by calling 1‑800‑MY‑APPLE. Please check the status of your nearest Apple Store at /retail. Not all of our stores have resumed full operations. We have reduced the number of products on display in our stores so customers can shop and browse while maintaining a safe distance between themselves and others. Q: How is physical distancing practiced at Apple Store locations?Ī: In every store, we’re limiting occupancy and giving everyone lots of room, while renewing our focus on Genius Support and one‑on‑one, personalized service throughout the store.

To maintain physical distancing, we are limiting store occupancy and giving everyone lots of room.

Q: Will I have to wait in line?Ī: At Apple Store locations that have fully reopened for shopping and Genius Support, you may experience short wait times before being allowed to enter the store. Please check /retail for the latest on store re-openings, services available and operating hours. How do I know which stores I can visit?Ī: Some of our retail stores are now open.

Q: I’ve heard that some Apple Stores near me are now open.

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